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Episode 30: Thomas Walter On Customising Video Displays With A Built-In Raspberry Pi

Thomas Walter is the Strategic Product Marketing Manager for NEC Display Solutions Europe where he also served as product manager for public display solutions. He’s also served as Product and Sales Manager for Sanyo Sales & Marketing Europe.

Highlights From This Episode

  • Open Modular Intelligence allows a product to be customised in ways a manufacturer cannot forsee.
  • The lifetime of a computing device is usually shorter than a displays. Modular solutions address this.
  • Digital Signage is the most common application of on board computing.
  • Operational benefits include device control for power saving and using sensors to adjust content based on the current environment.
  • OPS (Open Pluggable Specification) Slots allow third party computing power and video signal interfaces such as HD-BaseT in a standardised format.

Mentioned In This Episode

NEC, Raspberry Pi, SDVoE, ISE, Screenly, Yodeck

Resources

Display Trends Forum 2016 – NEC Teams Up With Raspberry Pi

KFC Case Study

NEC Open Modular Intelligence – OPS and Raspberry Pi

NEC’s Open Modular Intelligence (OMi) platform

NEC / Raspberry Pi Compute Module FAQ’s

Episode 29: Bruno Napoli On Not Selling Technology And The Dangers Of Smart Homes

Bruno Napoli has a background in the Home Cinema scene in Paris, France. Which over the years, evolved into luxury smart home integration. He is a columnist for Smart Integrations Mag and served as co-founder of Krika, a remote monitoring platform for integrated AV and smart home systems.

Highlights From This Episode

  • Custom Installers may resist remote network monitoring because they are forced to use the network – they’d rather be doing AV.
  • Even if the value proposition is clear, the market may still not adopt it – this is the life of an entrepreneur.
  • End users should be informed that is their responsibility to keep network devices up to date – or offered a service contract.
  • Start the conversation with service and maintenance instead of features
  • Communicate to the customer that you will be there for them and you are not a sales sniper (one shot, one kill, next customer).
  • Residential installers should team up with IT companies to service the network.
  • Controlling home systems has safety repercussions that are often overlooked.

Mentioned In This Episode

Krika, Kaleidescape, CEPro, ihiji, Domotz, Oversee, Snap AV, Backpack, Packedge, Control4, Crestron

Episode 28: Matt Dodd On The Difference Between Presenting and Training

Matt Dodd has an extended background in training and has served on the board of Cedia and as Director of Education.

He was Co-founder of smart home and residential integration company thinkingbrinks and is currently Managing Director of Clavia – a coaching and training development company that creates e-learning videos and explainer animations for the AV industry.

Highlights From This Episode

  • There is a big difference between presenting and training.
  • Training should be planned in a similar way to an AV system.
  • Ongoing testing and evaluation is the only way to be sure a training has reached it’s objective.
  • A one hour training seminar at a trade show is difficult to evaluate and execute on. That may be why the value of online training is growing.

Mentioned In This Episode

Clavia, Cedia, Dave Schoenbeck, Paul Harris, Avixa, SDVoE, Justin Kennington, TPLink, Nest

Episode 27: BYU OIT AV Services On Raspberry Pi’s, Open Source, Big Data & Security

Today’s episode is a little different. Instead of interviewing a person, we review a University project that is changing it’s traditional control systems to Raspberry Pi’s and Raspberry Pi Touchscreens. Joining us from the Brigham Young University OIT AV Services team to discuss this project are Daniel Wells: Director of AV Engineering, Brad Streeter: Chief Engineer and Joe Blodgett: Primary Developer of the open source AV control and management solution.

The project can be found here:
https://github.com/byuoitav

Highlights

  • You can’t know what kind of interfaces the customer will need. Giving them an API gives them the freedom to adapt the system as their needs change.
  • Active learning classrooms can have up to 10 displays. Because commodity hardware is so affordable, BYU is able to deploy a touchscreen control systems for almost every video display.
  • Microservers running in a Docker container could be an interesting way to create cross platform device drivers.
  • The SALT stack can be used to manage policies and security updates on Linux devices.
  • The ELK stack can be used to store and visualise data.

Mentions

Daniel Wells, Brad Streeter, Joe Blodgett, BYU, Raspberry Pi, Sony, Epson, ELK, Aurora Reax, C#, .net, Node.js, Golang, Docker, SALT, Linux, JWT, CCUMC, University Of Utah

Episode 26: Andrew Page on Raspberry Pi’s, Sourcing AV From Alibaba, Virtual Reality and Continuous Deployment in AV Systems

Andrew Page has been working at Cornell University for over 16 years and currently Manager of Integrated Audio and Video Engineering.

He has experience designing and delivering for unified communications, digital signage, video conferencing, web conferencing, content delivery networks, webcasting, and video platform services as well as cloud based solutions.

Highlights From This Episode

  • AV Control with a Raspberry Pi, Raspberry Pi Touchscreen, HTML5 and NodeRED
  • Ordering Matrix Switchers from Alibaba
  • Deciding between Contract Manufacturing and Established AV manufacturers
  • How to Manage and Scale software defined systems
  • Enterprise monitoring of AV systems

Mentioned In This Episode

Cornell University, Glyph Technologies, Cisco, Zoom, NodeRED, Javascript, Node.js, NPM, Kramer, PJLink, Amazon Alexa, Revit, Blender, Unreal Engine, David Bianchiardi, Raspberry Pi Foundation, Chromium, Angular, Alibaba, Amazon Alexa, Colin Birney

Episode 25: Mike Adams on Standardized User Experience, Professional USB and Meeting Rooms As A Service

Mike Adams got his start as a Sales and Support Consultant for Apple, and has held several marketing and management positions for AV manufacturers like Polycom and integration companies such as Videonations and Vega Global. He’s also served as a startup mentor and is currently EMEA channel manager at Zoom.

Zoom is a software defined video collaboration solution in use by over 1,000,000 companies and millions of users including myself and this podcast. All of our remote interviews are recorded with Zoom and I also use it to host webinars and collaborate with customers and my development team.

Highlights From This Episode

  • Why USB has a place in professional installations
  • Software Defined Systems create recurring revenue for integrators and have a long (30 year!) refresh cycle
  • A few business model approaches to structuring Meeting Rooms As A Service
  • How to use commodity hardware as a closed appliance
  • Why hardware based system cannot compete with software

Mentioned In This Episode

Zoom, Polycom, Videonations, Vega Global, Crestron, Cisco, Simple MDM

Episode 24: Shane Springer On Human Centered Design And The Mythical Zero Punch List Project

Shane Springer of OneWorkplace got his start in theatre lighting and sound before moving on to be an AV technician, programmer and engineer.

He is also a member of the Leadership Committee for the Association for Quality in AudioVisual (AQAV.org), where he has also served on the organizations’ Steering Committee for several years

If that isn’t enough, he’s also designed and implemented the Quality Assurance practices that led to achieving the first in the world AV Provider Excellence Program or APEX Certification from AVIXA.

Highlights From This Episode

  • Using the Raspberry Pi for asset management and active monitoring
  • Correlating data points to find out what is really going on (Power status alone does not indicate usage)
  • The challenge of addressing scalability without losing the human touch.
  • The importance of process in design and delivering quality
  • Getting user feedback before they hate the system
  • The mythical zero punch list project

Mentioned In This Episode

Raspberry Pi, One Workplace, AVIXA, Paul Zeely (Harman), Don Nelson, Steve Greenblatt, AQAV

Episode 23: Carlos Martinez On Deploying Lots Of Zoom Rooms, Being A Good Listener And Getting The Nerds Involved ASAP

Carlos Martinez has held AV and telecommunications positions at some well known companies like, Juniper Networks, Zynga, Tesla and Uber.
He was responsible for expanding the use of software codecs into quite a large operation environment at Uber.

He is currently Co-founder and Director of Business Operations at Lumibild, a custom AV design and integration company in Silicon Valley that specializes in software codecs.

Highlights From This Episode…

  • The cultural impact of AV systems in organizations
  • The unforeseen drawbacks of a successful collaboration system (usage goes up)
  • How to use data to ask for a million bucks
  • The challenges of integrating professional hardware with consumer technologies

Mentioned In This Episode…

Juniper Networks, Black Rock, Zynga, Tesla, Uber, Richard Leong (VMWare), Tandberg, Polycom, Cisco, Craig’s List, Zoom, RevoLabs, Eric Yuan (Zoom)

Episode 22: Dave Hatz on Next Level Service & Creating Revenue With AV Data Analytics

Dave Hatz guest started his career at Disney World Technical Services where he learned about integrating show control with AMX systems. He’s held several other positions in lighting and sound before zeroing in on AV programming and project engineering at Roscor Corporation and currently AVI Systems.

Highlights

  • Integrators need software to provide the next level of service
  • Visibility into the operation and status separate devices, systems and components is the challenge
  • Out of the box management systems from manufacturers
  • Data helps make informed, justified decisions when planning new systems (instead of assumptions-based decisions)
  • Increasing uptime and system usage changes the integrator relationship from a transactional one to that of a trusted advisor
  • Analysing component performance across many installations lets integrators know how reliable the device is

Mentioned In This Episode

Disney World Technical Systems, Roscor Corporation, AVI, AMX, Crestron, Extron

Episode 21: About Me, Steve Greenblatt Asks Patrick Murray About Staying Relevant In A Changing Industry

Patrick Murray started his career as a freelance service technician. Moving up to serve the industry in various roles, as a systems engineer, a control systems programmer and finally pursuing his entrepreneurial spirit by starting an independent programming company.

He has been in business for over thirteen years and he’s grown to become an educator, a software developer, an inventor, an online marketer and a podcaster. His extensive experience in major control system platforms as well as other mainstream programming languages has proved to be valuable in making his mark on the industry.

He has worked in the USA and Europe and is fluent in English and German.

Highlights…

  • The importance of process in AV projects and software development
  • The impact of the iPhone on AV programming
  • What sales has to do with change
  • How finding a niche can help AV professionals stay relevant
  • It’s to just about technology, the space where business meets technology is what determines the future

Mentioned in this episode…

iPhone, Dennis Flood, The Systems Group, Harry Joseph & Associates, AMX, Ryan Howard, Crestron, Global Cache, Colin Birney, David Bianchiardi, Google, TensorFlow, Amazon, Skynet, Dave Silberstein, Control Envy, Mark Day, Infocomm, Alexa, IFTTT